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Registry Edit Shows Successful but Key isn't Added

ProblemSoftware distribution task for a windows action package or batch file package to edit the registry will show as successful, but the change in the registry was not applied. CauseThe value is...

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Ivanti EPM Mac Software Deployment - High Sierra

Hi Guys, I seem to be having issues with software deployment from Ivanti EPM 2017.4 SU4 for Mac High Sierra 10.13.4. Anything previous to Sierra can download software packages fine without any issues...

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How to set up an HTTP share for a Preferred Package Share

Information on how to debug your Preferred Server configuration can be found here: http://community.landesk.com/support/docs/DOC-27151For configuring a Preferred Server on a Core Server see the...

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Error: "Signature Verification Failed" from PolicySync.exe

PolicySync.exe fails with "Signature Verification Failed" error The purpose of this document is to troubleshoot Signature Verification Failure related error messages during policy software distribution...

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How to troubleshoot Download Failures in Software Distribution (Advanced)

Overview This document will detail the sequence of events related to file hashing and the overall file download process in Ivanti EPM. Understanding the processes associated to how client side...

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Best Known Methods for moving to Portal Manager.

DescriptionIvanti is moving further development of the Workspaces product into Portal Manager, and other utilities. This will allow us to address the use case scenarios and challenges faced by end...

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Scheduled tasks are staying in "Active" status and not progressing

Issue : after a side by side upgrade or a fresh install you are not able to start a new software distribution task. You start the task but it stays on "active" and doesn't progress.  First of all, you...

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Deploying software: can I detect if it exists before the install

Hello, i would like to know if there is a way to install a software ONLY if it do not exist. For example: i need to deploy skype 8.xx, but i want install it only if it do not exist or if exist a lower...

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How to select specific Multicast Domain Representatives

DescriptionPre 9.6 version it was possible to choose personalized MDRs.In version 9.6, the 'Multicast Domain Representatives' folder indicates that it is only for previous versions. How can we select...

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Portal Manager - Project 2016 June Update

I have a Microsoft Project 2016 June update on the portal manager for users to install but the installer simply hangs at the "downloading" stage. Not getting any errors. Did I do something wrong in my...

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How to use PEDownloader.exe to Duplicate / Troubleshoot Software Distribution

IntroductionWhat is PEDownloader.exe exactly?Where is it located?What can I get it to do?How does it work? A short working example walkthroughExample 1 - Download a file from a serverExample 2 - Force...

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Re-run task on software distributed to Portal Manager will INSTALL the software

If i have a application published to Portal Manager with setting:Task Settings:Frequency: Run OnceChecked: Optional (display in portal) and "allow users to run as desired (keep in portal after...

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How to troubleshoot Software Distribution

PurposeSoftware Distribution ProcessWhere to start?Client Side TroubleshootingCore Side TroubleshootingSoftware Distribution LoggingLog Locations:Client SideCore SideOther InformationPurpose One of the...

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Issue: LDAPWhoAmI.exe triggers smartcard reader dialog box

Problem:  During Inventory scan or Software Distribution task LDAPWhoami.exe triggers smartcard reader dialog box (on the devices with smartcard reader installed). Example 1:Example 2: Cause: Changes...

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"Download pending" status in Portal Manager after Windows suspends.

Hi, the reason of this thread is the following. I use Ivanti Portal Manager in a lot of computers in my organization. When I start Windows and try to install any software from Portal Manager, it works...

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Policy has been made available.

Hi to everyone,i have the below issue with some client in my environment: i have 90 client of 230 in pending status with Policy has been made available message, return code 1001 Could you please help...

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Biggest policy task

Hi everybody, Does anyone of you have a patch management task, Policy type, on more than 32k devices?If yes, does it working properly? If so, could you please share your DB type, DB size and LDMS...

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PowerCLI (vsphere) script as a scheduled task

EPM 2017.3i need to restore a snapshot before sending an install task on some clients, the vms are running in vmware, I was able to complete an script using powershell (in conjunction with powercli) to...

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Installing Microsoft Teams

Hiya I am wanting to installing Microsoft Teams as part of my OS deployment task sequence. There are install files as an EXE or an MSI The EXE installs only to the local user app data folder. The MSI...

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About PolicySync.exe Switches

SwitchDescriptionNo switchSync policies with core and run runnow policies (required policies)./taskid=<taskid>Get the policy based on task id and run the policy if is runnow policy./enforcecheck...

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