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Return code 1619
Error 1619. This installation package could not be opened. Verify that the package exists and is accessible, or contact the application vendor to verify that this is a valid installer package. I send...
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Issue: PolicySync Fails with Error 503 Server Unavailable
Issue PolicySync.exe.log shows errors Request: exception - The remote server returned an error: (503) Server Unavailable. Request: failed get response from APMService. Exit PolicySync.exe with code -3...
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How to troubleshoot Software Distribution
PurposeSoftware Distribution ProcessWhere to start?Client Side TroubleshootingCore Side TroubleshootingSoftware Distribution LoggingLog Locations:Client SideCore SideOther InformationPurpose One of the...
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How to use software portal on Mac client and basic troubleshooting
Description Ivanti EPM Portal Manager delivers apps, documents, and links to end users so they can install items that are approved for use in your organization or required for that user's hardware...
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How to fix software tasks stuck in Asynchronous Policy Execution (return code...
This article only applies if the majority of the task targets are able to run the task properly, but one or a few targets get stuck in Asynchronous Policy Execution state. This indicates an issue with...
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About Task Status Reporting
The purpose of this document is to convey the process Ivanti EPM uses to handle Status Updates for Scheduled Tasks, and what to look for if things aren't working as desired. What is SOAP and why does...
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Content Replication on 2 Preferred Servers - Lost Contact
We currently have 11 Preferred Servers which each also acts as the Replicator. With this being the case we have a patches folder (D:) and also the sdmcache folder (C:) becomes populated. Last week we...
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Issue: PowerShell Script Fails (Run From Source)
Issue When attempting to execute a PowerShell package from source the following output is displayed in the sdclient_task log file on the client located in %ldms_local_dir% (ldclient\data) Cause The...
View ArticleУстановка стандартного набора ПО средствами Portal Manager
Добрый день. Можете проконсультировать по вопросу о Portal Manager? Правильно мы поняли, что обойтись без вмешательства в процесс установки ПО администратора консоли нельзя? То есть сейчас для того,...
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Office 2016 Deployment stalls out when ran from OS Provisioning template but...
I can install office 2016 with out any issues when deploying it as a software dist. package. However, when I try to include it with an OS Provisioning Template, the Office setup just stalls out. Any...
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How to deploy latest version using Patch & Compliance
Hi there I would like to use Patch & Compliance to push out up to date versions of applications. However, the issue I am seeing is that if, say, my device has Software X v10.1 then the security...
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How To: Display Web Pages in Portal Manager
How To:This is a guide on how to display web pages inside of portal manager. Step by Step: 1.) Go to agent settings, select portal manager, and click the create new settings icon. 2.) Select...
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Portal is missing the Launchpad
I have had a couple clients whose portal is broken. It doesn't have the launchpad and a reboot doesn't help. Anything I can try to get it back other than uninstalling and reinstalling the...
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Whats new for Software Distribution in EPM 2018.1
Description With the release of Endpoint Manager 2018.1 there are some new features to help improve your Software Distribution deployments. Please review the attached document to see the new features...
View ArticleHow to set up a Preferred Server in IIS 7.5
This procedure can be used to set up a web repository with anonymous access for software distribution/Preferred Server using IIS 7.5 Start > Administrative Tools > Internet Information Services...
View ArticleHow To Troubleshoot Policy Sync
Description This document is intended to assist in the troubleshooting of the Policy Sync (PolicySync.exe) process on the LANDESK Agent. Policy Sync is the primary method used to deploy both Software...
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How to troubleshoot Software Distribution Tasks - Core Side
PurposeServicesSoftware Distribution ProcessSoftware Distribution StagesStage 1: Discovery (Core initiated)Stage 2: Asynchronous Policy Execution (Client has initiated processing)Stage 3: Task Has...
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How to Create and Deploy Batch File Distribution Packages
Things to Consider before StartingCreating the Package ShareCreating a Batch File Distribution PackageDeploying the Batch FileThe purpose of this document is to go over the Best Practices and...
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How To: Create and test an .msi or .exe software distribution package
Overview This document outlines how to successfully create and test a .msi and .exe software distribution package. For the purpose of this document we will be discussing a silent install method....
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Re-run task on software distributed to Portal Manager will INSTALL the software
If i have a application published to Portal Manager with setting:Task Settings:Frequency: Run OnceChecked: Optional (display in portal) and "allow users to run as desired (keep in portal after...
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