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How to view/kill processes running on a client without using the...
Question How can I remotely view processes running on a client from the Windows Command Line without using the LDMS Diagnostics tool?This is useful if you cannot remote into the machine for any reason...
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Best Known Methods for Installing Office 365 Click-to-Run
IntroductionInstalling Office 365 Click-to-RunDownload Office Deployment Tool (ODT) to a Network ShareExecute the Setup FileInstalling via Batch Distribution PackageCreate Batch Distribution...
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About Distribution and Patch Bandwidth Throttling (Advanced)
Overview The purpose of this document is to outline how Bandwidth Throttling works in Ivanti EPM and to identify which network type is being used. In efforts to increase efficiency and be less network...
View ArticleHow to set up a Preferred Server in IIS 7.5
This procedure can be used to set up a web repository with anonymous access for software distribution/Preferred Server using IIS 7.5 Start > Administrative Tools > Internet Information Services...
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How To: Enable Failed Policy Retry More Frequently Than Every 24 Hours
Distribution and Patch Agent SettingsWhat is read in order for policy sync to know, "I failed and I need to retry"?Distribution and Patch Agent Settings To adjust the frequency in which failed...
View ArticleAbout Ivanti EPM Content Replication - Scenarios
There are a large number of ways to configure Ivanti EPM Content Replication to meet a variety of needs. Some examples of how Content Replication can be used are listed below. These are not necessarily...
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Issue: Peer to peer download is not working
Issue You are trying to deploy a package or advanceAgent (How do you deploy an Advance Agent with Peer Only checked? ) with a delivery method configured for peer download only and deployment fails....
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How to Install Internet Explorer 11 on Windows 7 with Software Distribution
How toHow to Install IE 11 on Windows 7 with Software Distribution instead of Patch Manager. NOTE: First it is recommended to use Patch Manager to install IE 11. But if you have not purchased this...
View ArticleLocal Scheduler requires additional quotes in command line parameters
Description Local Scheduler command line parameters requires 3 quotes rather than the traditional 1 or 2 quotes. This occurs in all versions from 8.7 and prior. Certain command line parameters need...
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How to show Distribution Package Interface During Deployment
Purpose This document covers how to use Software Distribution with the package interface enabled. This can be useful when setting optional or recommended packages in Workspaces or the Portal, where the...
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How to troubleshoot a Software Distribution Task - Client Side
PurposeLogsGet the Task IDDid the Policy xml download to client?YesNoDid sdclient run the task?YesNoDid sdclient_task## run the primary file?YesNoDid sdclient_task## receive an exit code?YesCommon Exit...
View ArticleA Scheduled Task to Distribute a Batch File Distribution Package Returns...
Description The following errors occur when deploying a batch file distribution package:Incorrect function Cause The incorrect function error is the Microsoft Windows string for error 1. This is not...
View ArticleError: "Failed to Download and Hash All Additional Files"
Failed to Download and Hash All Additional Files The "Failed to download and hash all additional files" error message can have several potential resolutions. This document is designed to provide a type...
View ArticleAbout Software Distribution and Custom Scripts with 64-bit Windows
DescriptionThere are some special considerations that need to be taken when sending a software distribution job to 64-bit Windows operating systems using Ivanti EPM. This applies to Windows 7, Server...
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How can I disable task queuing (taskqueue.exe) for software packages?
Disable TaskQueue.exe for specific packagesTo disable task queuing on a per package basis, a new option has been added to the distribution package properties in the 324 MCP. This will cause packages to...
View ArticleHow to debug why my preferred server config isn’t being used (Preferred...
DescriptionCauseSolutionCheck the PreferredServers.datCheck ProxyHost.logCommon issuesEnable Additional LoggingCommon issuesDescriptionSometimes you may wish to know if your preferred servers are being...
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How to troubleshoot when package is not shown on portal manager
mptoms The client machine deploy agent with portal manager. The package cannot be shown on the portal manager when you click the 'refresh' button. There is no error happened but the package is not...
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How to remotely Unprovision vPro Devices
Purpose Method for remote unprovisioning of vPro clients, for troubleshooting and correcting issues that may require the client to be unprovisioned.The Intel(R) AMT Unprovision Utility is a simple...
View ArticleContent replication task fails with error code "Code: 86 (0x56)"
Issue You have just configured a new preferred server on your core server. All the credentials you have provided for both the source, the preferred server and the replicator have been successfully...
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How to update the file path on all of the SWD packages on a Core Server
If you migrate to a new Ivanti EPM Core Server, one of the challenges can be getting all of the SWD packages updated with the new server name. If using CoreSync is not an option, then this query will...
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