SDMCache under ProgramData
Hi Support,in LDMS 9.6 Software Packages will be downloaded on managed nodes in folder %ProgramData%\LANDESK\ManagementSuite\SDMCache.Is %Programfiles(x86)%\LANDesk\ldclient\SDMCache no longer in...
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Avaya OneX Communicator rollout
Hi Guys, we are working for rollout the Software Avaya OneX Communicator V. 6.2.4.06 in our Company, but we do not know what ist the best way to do the rollout.What we have is a Setup.exe and some .xlm...
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How to distribute multiple software packages in one scheduled provisioning task
Purpose If using software distribute to install packages, it only can install one package one time, once we have multiple packages to distribute, we need to distribute packages multiple times, in...
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9.6 not obeying the push schedule..
Has anyone else had any issues with a task that is scheduled for a future deployment starting immediately? I have setup both a Push and a Policy Supported Push both set for future times and both kick...
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How to Manually Kick Off a Policy Sync
Platform:LDMS 9.6 (this will work with any 9.5 and 9.0 platform as well) Problem:How do I kick of a policy sync manually on a device? Scenario:I have scheduled a required policy, and do not want to...
View ArticleThe "Start later" setting is ignored
EnvironmentLANDESK Management Suite 9.6 Review DateOctober 2014 IssueAfter targeting directly devices to a task with the settings “Start later”, this setting is ignored and the task is executed the...
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Owner stays the same when moving packages from team packages or my packages...
Reviewed: November 2014 Versions effected: LDMS 9.5 and 9.6 Problem/ Scenarios: You have different departments. 2 of 5 are already working with LDMS. Now, the admin of a third department is testing...
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Troubleshooting "Failed to download additional files"
ProblemWhen running a Software Distribution task the task fails with: Failed to download all additional files. Here we provide a few suggestions on how to resolve this issue. TroubleshootingReset the...
View ArticleTasks scheduled stay always active when a machine is not reachable on my network
Hi everyone, I encounter a little problem with my server landesk. Since i have installed my new server landesk 9.5 SP1 when i want to schedule a tasks and distribute a package. This operation works...
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Question about icon next to device name LDMS 9.6
I recently installed a pilot and purchased some licensing for LDMS 9.6. At my previous job we have 9.0 SP4 and I noticed that there is a new icon that pops up next to device name. It has a small S...
View ArticlePolicySync /check=wait not working in 9.6
The /check parameter is not working anymore in 9.6. Is there another paramater to wait for policies (specially in provisioning templates)? Thank you for your advices.Regards,Kevin
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Server agents are trying to use desktop preferred servers?
LD 9.0 sp3, we use LANDesk for patching our servers, and a batch file software distribution task to run the restart of the servers. It used to distribute the batch files (3 files, under 1mb in size)...
View ArticleOne package is not deployed in a 2 package scheduled task
Problem:All of the packages in my chained Distribution Package are not deployed. Cause:The following features;PreliminaryMainFinalonly work in 9.5 agents and older. It does not work on 9.6 agents as...
View ArticlePush behaviour in LDMS 9.6 act like a policy
Hi everyone, We are facing a big challenge at one of our customers with LDMS 9.6. In the past (pre 9.6), when a push task was started and the target couldn’t be reached, the task fails and stay failed....
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How To: Get the most out of Package Bundles
Environment:9.5 and newerReview Date:Last reviewed November 9th, 2014How to:This document will outline the best known methods of stting up and configuring a software distribution package bundle. The...
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Confirm Preferred Server Config on all Clients
I have multiple preferred servers in remote locations and I need a way to confirm that all of the clients in a particular subnet are configured to communicate (and are communicating) with my designated...
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Targeted Multicast | Can the Multicast Domain Rep get the files/installer...
Hi, Can the Multicast Domain Rep get the files/installer from Preferred Server? or the Multicast Domain Rep will get the files from source? Thanks
View ArticleInstallation fails with error "One or more of the dependent files could not...
I'm trying to put together a MSI distribution package for ApplicationXtender Desktop 6.5 with retrieval only option. It is a MSI install, and I have the command line as: /i /quiet...
View ArticleIssue with Portal Manager on Client Machine "CreateProcess failed to launch...
Hi, I have run into this issue a number of time and I am wondering if there is a quick way to clear the client side task history. I have published a number of Applications via the LaunchPad Link...
View ArticleHow to troubleshoot tasks hung with a status of "Client has initiated...
Environment:LDMS 9.6Problem:After beginning task clients are stuck in an active state with a task status of "Client has initiated asynchronous policy execution", and never progresses.Purpose:This...
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