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How to troubleshoot when package is not shown on portal manager
Symptoms The client machine deploy agent with portal manager. The package cannot be shown on the portal manager when you click the 'refresh' button. There is no error happened but the package is not...
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How to: Deploy a Distribution Package on a different Http ports than 80/443...
Environment:LDMS 9.0+ Question: For security or monitoring reasons, you need to download the Packages on a specific port other than the default Http port 80 or Https port 443 from a preferred...
View ArticleFatal error during installation, MSI 1603 error
Problems/Symptoms:Deploying an MSI Distribution package fails with this error: Fatal error during installation MSI error code 1603 Note: This error may also occur using a Batch File Distribution...
View ArticleUsing LANDESK Custom scripts to create a registry key in a client node
Hi there, Is there a way to créate a LANDESK custom script to add a registry key ? I have created the following custom script but altought it completes succesfuly when scheduled, the new registry key...
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How to: Deploy a Distribution Package on a different Http ports than 80/443...
Environment:LDMS 9.5+ Question: For security or monitoring reasons, you need to download the Packages on a specific port other than the default Http port 80 or Https port 443 from a preferred server....
View ArticleHow Multicast domain representative discovery works in Targeted Multicast
Multicast Domain Representative (MDR) Discovery in Targeted Multicast In order to perform Multicast domain discovery the Multicast server must be able to discover subnet representatives. Subnet...
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'Time out' error when click the 'refresh' on portal manager
Symptoms The client machine deploy agent with portal manager. When click the 'refresh' button on the portal manager, there is 'time out' happened. Cause There is Anti-virus software installed on client...
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Signature Verification Failed error during policy distribution in 9.6
PurposeThe purpose of this document is to allow end users to troubleshoot Signature Verification Failure related error messages during push and policy software distributions in LANDesk Management Suite...
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Scheduled Task indicates Status: Waiting
I am attempting to push a distribution package out to a target computer. The status of the Scheduled Task indicates "Waiting" and the software is never installed on the target computer. What should I do?
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Problem to push a package error message impossible to find Agent return code...
Hello, I haveaproblemdeploying apackagebelowthe log:"Subnet","Computer","Target","Status","Reason","Missed Pkts","Initial Missed","From Resends","From Peer","Peer Address","File...
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Error (400) Bad Request when adding additional files that have a "&" in path
In my Office 2003 package a sub folder is named "L&H", as soon as I try to add that into the additional files I get the following error "The remote server returned an error: (400) Bad Request", I'm...
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Package Bundles and reboots
Is anyone using package bundles? I am trying to deploy a bundle with 3 packages. The middle package needs to reboot before the final package is installed. I can't seem to make this work. Is anyone else...
View ArticleHow to enable XTrace Diagnostic logging in LANDesk 9.6 Core and Clients
How to enable XTrace Diagnostic logging in LANDESK 9.6 Core and Clients Open up the registry on the device (regedit.exe)Key Name:32Bit...
View ArticlePackage install hangs on client failing to install "processing generic...
Description:Package install hangs on client failing to install Problem:Package is missing or has incorrect install switchesSymptoms:Application hangs in task managerTroubleshooting: "processing generic...
View ArticleDifficulty Deploying Office 2013 Standard
I've built a new package to deploy Office 2013 Standard, but it isn't deploying correctly. We have an existing Office 2010 deployment package that works well, so I used it as a template for the 2013...
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Additional Files - Quantity Limitation in Software Distribution packages
Description:Adding a large number of Additional Files to a Software Distribution package seems to fail at a certain point. Problem:There is a practical limit to the number of files that can be added to...
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Batching Multiple Packages
I've done a few searches on this but want to confirm some process. I have 350 machines with java u51 x64. I need to remove the 64 bit version and replace it with 32 bit. I have the .MSI for the 64 bit...
View ArticleGateway Appliance downloads extremely slow
Hi everyone, We are on Landesk 9.0 SP3 and are experiencing extremely slow download speeds when downloading packages and patches through the Management Gateway. We tested downloading a 43MB Internet...
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