I'm running on 2017.3 SU3.
I have a software package that deploys from the portal. 1300 total users, ~300 successful so far, and ~20 failed.
Most of the failures have been from the user clicking on the package in the portal, then the portal never downloads the package or progressing. It just sits at 0% downloading and does nothing.
I don't see any errors in the policy sync logs. (Plus it's already in the portal so I think policysync has done it's job.)
There is no sdclient task log.
I do see the .xml and .stat file for the task in c:\ProgramData\LANDesk\Policies
Rebooting doesn't help.
What are my next steps? I hate to reinstall the agent as that is a pain.