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Unable to deploy software when selecting "Run as a specified user"

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Hi all,

 

We have a problem with our LANDESK set up which we have ignored because we have never needed it and everything else seems to work okay but now we actually need to use it I need to find a solution.

 

We have software we need to deploy but it has to be installed with a specific user account - It will not install with Local System or Current User. Reasoning why is convoluted so I won't go into that.

 

 

Problem is, If I try to deploy the software with a specified user, it always fails.

I have done some tests and it is not just this software. It is anything. Any distribution package I make where I chose to specify a user account to run it, fails.

I have tried many different accounts which I know to be correct and to have administrator rights on the target device.

 

The software physically makes it to the target device(s) - I can see it in the sdmcache folder, so there is no problem there. It is when it tries to run the package - whether it be an exe, msi or batch. It doesn't matter.

 

The scheduled task fails - Batch Files give the return code 16386, executable give Return code 16450

 

Regardless, the logs give the following error;

 

Batch

Exe

 

From what I can see, there is a problem with our certificates. The schedule task is failing because it cannot unencrypt the password I have given on the client device??? That is what I am assuming. I have no idea how to go about resolving it though.

 

Has anyone had a similar issue. I am going to log with the Ivanti support but wanted to share with you all too in case any of you had any ideas.


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