Description
LANDesk Portal Manager delivers apps, documents, and links to end users so they can install items that are approved for use in your organization or required for that user's hardware
General step
1, Create a new Macintosh distribution package
2, Create a scheduled task
3, Select Policy as delivery type
4, Run the task, right now the task status would be Pending
5, Run Software Portal on the Mac client as below
6, The portal as below would pop up automatically.
Problem Description
The following are the issue that may be encountered when you use software portal
1, The portal could not pop up, no any response when you click Software portal as General step 5.
2, We could not find the new updated policies.
Trouble Shooting
1, From the MAC machine, Go--Go to Folder /Library/Application Support/LANDesk/landesk.log, and check if the client received new policy
Normally you would get the error message as below:
soap:Fault Soap session could not be invoked between the client and web services server
Sep 7 15:41:21 tests-Mac-mini-2.local ldapm[1570] <Info>: APM: No new policies
2, From the console side, check current Mac software Distribution task status, make sure the affected device in task pending list.
3, If there is any task status issue or error return code reported, you can check it as normal SWD trouble shooting guide.