Access is Denied using Software Distribution from a UNC share / error 207 in SDCLIENT.LOG / Unable to Access the Package

Environment

8.x

9.0

Description

Access is denied using Software Distribution from a UNC share

UNC Shares require credentials to be accessed by default.

When a LANDESK agent attempts to access a UNC share during a Software Distribution task, it uses the Local System account.

Scheduled Tasks or Software Distribution jobs result in the error "Unable to  Access the Package" or "Access is Denied".

An error 207 may also appear in the SDCLIENT.LOG file on target workstations.

Resolution

For 8.7 and Later configure a Preferred Package server for and enter credentials to the UNC share.

For more information on configure a Preferred Package servers: How to Configure a Preferred Package Server

Use an HTTP path instead of the UNC share make sure to allow anonymous access.

If a UNC share is required:

1.    Add the Domain Computers AD group to sharing and security permissions.
     a.  Test the UNC share with the AT command from client machine.

          For more information on this How to open a command prompt running as Microsoft's "Local System" account?

2. Setup the UNC package share as a null session share on your server.

Use the SYSSHRS.EXE utility found in the LDMAIN\Utilities folder on the Core Server to setup null-session shares.

          Follow these steps to ensure success:

               1.    Run the SYSSHRS.EXE program.
               2.    Make sure that all users have read access to the share.
               3.    Make sure packages are located at the root of the share.

For more information on null session shares, visit the Microsoft web site at http://www.microsoft.com and search on "null session shares"