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Issue: LDAPWhoAmI.exe triggers smartcard reader dialog box

Problem:

 

During Inventory scan or Software Distribution task LDAPWhoami.exe triggers smartcard reader dialog box (on the devices with smartcard reader installed).

 

Example 1:

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Example 2:

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Cause:

 

Changes implemented in the product in version EPM 2017.3 within ldapinfo.dll code (used by ldapwhoami.exe). Ldapinfo.dll is part of the agent package so the issue is client-oriented.

 

Solution/Workaround:

 

Replace ldapinfo.dll with the file from a previous version of EPM (attached to this document) on affected devices. If you encounter this issue in your environment, please raise a case with Ivanti.

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