Issue: LDAPWhoAmI.exe triggers smartcard reader dialog box

Problem:

During Inventory scan or Software Distribution task LDAPWhoami.exe triggers smartcard reader dialog box (on the devices with smartcard reader installed).

Example 1:

Example 2:

Cause:

Changes implemented in the product in version EPM 2017.3 within ldapinfo.dll code (used by ldapwhoami.exe). Ldapinfo.dll is part of the agent package so the issue is client-oriented.

Solution/Workaround:

Replace ldapinfo.dll with the file from a previous version of EPM (attached to this document) on affected devices. If you encounter this issue in your environment, please raise a case with Ivanti.